How to refund a game on battle.net 2022

How to refund a game on battle.net

How To Refund A Game On Battle.Net

When you purchase a game from the Blizzard Battle.net shop, you're entitled to make as many times as you want to play it.

However, if you want to receive a refund on your purchase or exchange for another product, there are certain guidelines that need to be followed. 

These guidelines were established by Blizzard in order to protect both customers and developers from fraud or poor customer service experiences while ensuring that all transactions are legitimate so they can continue offering great games at low prices even after purchase.

If You Decide To Request A Refund After Making A Purchase, Blizzard Will Consider The Following Guideline

If you decide to request a refund after making a purchase, Blizzard will consider the following guidelines:

  • You must be within your two-hour playtime window.
  • You must have played the game for less than 24 hours.
  • You must not have played the game on your account.
  • Your purchase cannot have been made using an alternate identity (such as with bots or other third-party programs).

If we determine that these conditions are met, they will grant you an automatic refund in full of what was paid for that particular transaction as long as it is within standard policy guidelines (see below).

You are within your two-hour playtime window.

You must have played the game for at least two hours before requesting a refund.

Your purchase was within the last 24 hours.

If you've made a purchase within the last 24 hours, it's possible that you can get your money back. Blizzard is trying to prevent people from abusing the refund system, so if you want to get a refund for your purchase and don't like what's in store for you at launch (or if there are other issues with how the game was sold), take advantage of this opportunity!

If something goes wrong after buying something on Battle.net (like if there were problems with shipping), then don't worry: just head over here and fill out form here.

This is your first refund for this game.

  • You are allowed one refund per game.
  • If you've already refunded the game, you can't get another refund for it.

The product was purchased from the Battle.net shop.

If you bought your game from the Battle.net store, you can't get a refund for that. You can only return it if it's defective or damaged in some way and has been returned to the Battle.net store within 30 days of purchase through the Battle.net shop or Steam refund system (which is separate).

If you bought your game from another company like GOG or Amazon, then there's no need to worry about getting a refund from Blizzard Entertainment, they're not affiliated with those retailers in any way. So if they stop accepting refunds on their own store (like they did recently), then just contact them directly instead of going through Amazon/Steam/etc...

The product has not been added to an in-game Blizzard account.

If the product has not been added to an in-game Blizzard account, follow the instructions below.

There is no way to appeal a declined refund request.

You can only appeal the decision if you feel that your refund request was denied unfairly. If you're declined, there's no way to discuss why it wasn't given and what could be done differently in future.

If this happens, I recommend contacting Blizzard customer service directly through their website or through a phone call (they're toll free). They'll work with you on a case-by-case basis and try to accommodate as many requests as possible.

How To Refund A Game On Battle.Net

So you've bought a game on battle.net, and now you want to get your money back. It's easy! All you have to do is follow these steps:

Go to account.blizzard.com and click on Games & Subsriptions

On the games page, find your game in the dropdown menu (for example, Hearthstone) and click “Refund”

You’ll be taken to a page where you can create a refund request for that specific game

Click on the game you wish to refund

To refund a game on Battle.net, you will need to be logged in and have the game installed.

  • Select the game you wish to refund from your library. The name of each item will be visible in green below its icon (if available).
  • If you have not played or redeemed the item, select "Yes" when asked if it's been used already by another player before signing into BattleNet Authenticator or linking your Blizzard Account with your BattleNet account.

Choose a reason for your refund and submit a ticket

  • Choose a reason for your refund.
  • You can choose from a dropdown menu or write your own reason. When you submit your ticket, Blizzard will email you an automated confirmation that your ticket has been submitted and someone is reviewing it.

Your game will be refunded within ten days

You should expect to receive your money back within 10 days of submitting a ticket, but it can take longer if you have any problems with the way your refund was handled. If this happens, please contact our support team for further assistance.

Also Try This If You Face Any Problem During battle.net refund payment.

  • Sign in to Battle.net and go to Help -> Support -> Refunds in The Shop.
  • Fill out the form with information about why you want or need a refund and any other relevant details (like which country you live in). You can also add notes if necessary—just try not to make them too long! When finished filling out the form, click “Submit Ticket” at the bottom right corner of this screen.
  • Your request will be reviewed by an associate who will contact you shortly after receiving it; usually within 24 hours of submission - sometimes sooner.

If you do everything correctly, you can get your money back

If you follow the guidelines in this article and provide Blizzard with enough information, they will refund your money.

If you do not follow the guidelines in this article, then we're sorry but there's no way for them to give you your money back.

Conclusion

If you have followed these guidelines, then you should have nothing but success in your battle.net refund request. If not, please contact us and we can help you get it resolved as quickly as possible.

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