How to fix could not connect error in pubg mobile
 |
| Pubg error could not connect - how to fix this? |
We have all been there. You're playing PUBG Mobile and suddenly, you receive an error message saying "could not connect." This happens when you are on a game server with other players. If you have connected to a game server before with no issues then it's likely that the issue is with your device or network connection.
In this article, we'll go over some of the most common ways to fix this problem and help you get back into the game as quickly as possible!
Reminder
Restart Your Phone.
Restarting your phone will fix the error. This can be done by restarting your device, closing all apps and then turning it on again. If this does not work for you, try restarting your router as well.
Contact your internet service provider (ISP). If you believe that there is an issue with their network or hardware, they may be able to help identify what is causing these problems and fix them quickly so that you can play PUBG Mobile again without issues!
Update the game to its latest version if available online: Go into settings > About Phone > Software Update > Check Now...
Restart Your Router.
If you're still having trouble connecting to the internet, try restarting your router. This will make sure that everything is working properly and as expected.
Turn off your router and wait for a few seconds before turning it back on again. If you're unable to connect to the Internet after restarting your router, then contact your ISP (Internet Service Provider) and ask them if there is anything else they can do for you while they investigate this issue further.
Contact Your Internet Service Provider.
If you're still having trouble connecting to the game, it may be time to contact your internet service provider.
The first thing you should do is contact them and ask them if they can check the connection between your computer and their servers. If they say that everything looks fine, then ask them if they would be able to try connecting again in 24 hours (this should give enough time for any issues with any server configuration).
Update The Game To The Latest Version.
If you are experiencing a could not connect error in Pubg Mobile, then it is highly recommended that you update the game to the latest version. To update, go to Google Play and search for Pubg Mobile. Click on Update button and wait for your phone to download and install it on your device. Once done, reboot your phone so that all updates are applied after downloading them from Google Play Store or App Store respectively.
Reinstall The Game On Your Device.
- Reinstall the game on your device.
- Delete the app data and clear cache of your mobile phone or tablet by following these steps:
- Go to Settings > Apps > Pubg Mobile > Storage (or Storage & Privacy) and select "Clear cache".
- Go to Settings > Apps > Pubg Mobile > Storage (or Storage & Privacy) and select "Clear data".
Check For Any Pubg Mobile Server Outage.
If you are still experiencing the Could Not Connect error, it is likely that the server is down. If this happens, wait for it to be fixed and try again. The best way to deal with this issue is by contacting customer support so they can help troubleshoot any issues on your end.
Mobile Network Setting Change (Only for Some Devices)
If you are getting the "Could not connect to server" error on your Android device, try changing your mobile network settings.
If you are using wifi, use mobile data and vice verse.
Some of these techniques will help you fix the "could not connect" error in PUBG mobile if none of them work contact pubg service support
If you are experiencing the "Could not connect" error in PUBG mobile and none of these work, contact Pubg Service Support. They can help you fix it quickly and easily.
You can get in touch with them via email, phone or live chat by calling their customer support hotline at 1-844-PUBG (7846). You can also reach out to them on Twitter, Facebook or Reddit if that’s more convenient for you.
Conclusion
If none of these techniques work for you, contact pubg service support. They can help you fix the "could not connect" error in PUBG mobile.